Promise Data Recovery Services in London – VTrak, Pegasus, SmartStor & More

Has your Promise RAID, NAS, or Thunderbolt storage system failed or become inaccessible? At London Data Recovery, a division of Creative IT, we specialize in advanced Promise data recovery services for all models and storage arrays. Whether you're a media production studio using Pegasus or a business running a VTrak SAN, we offer secure, fast, and professional recovery from RAID failures, controller issues, and logical corruption.

We use enterprise-grade recovery tools like PC-3000 RAID Edition and DeepSpar Imagers in our ISO-certified cleanroom to reconstruct failed Promise arrays and safely extract your data without risk of further damage.

We Recover Data From All Promise Storage Systems:

RAID Levels Supported: RAID 0, 1, 5, 6, 10, 50, 60, JBOD, proprietary Promise configurations

Common Promise Failures We Recover From:

File Types and Clients: We recover video files (ProRes, RED, DNxHD), RAW image libraries, project files (Premiere, FCPX, Avid), office documents, virtual machines, backups, and more. Used widely by creative studios, CCTV operators, SMBs, and enterprise IT teams.

Our Promise RAID Recovery Process:

  1. Free initial evaluation and diagnosis of the array
  2. Individual imaging of all drives (non-invasive)
  3. Virtual RAID reconstruction and logical repair
  4. File recovery and transfer to secure replacement media

Emergency and 24-hour recovery available for high-priority production RAID failures and SAN outages.

Get Help With Promise Data Recovery Today

Call 020 7237 6805 or email info@creativeit.tv to book a diagnostic. Drop off your Promise RAID enclosure at Unit 1, 80 Willow Walk, SE1 5SY or request secure courier collection anywhere in the UK.

Trust London Data Recovery to handle your Promise Pegasus, VTrak, or Vess array with precision and complete confidentiality.

Get help now...

Simply fill out our quick enquiry form below and a member of our team will be in touch!

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Very impressed. You guys recovered a complete drive for my customer, and it wasn’t anywhere near what I thought it would be. I’ll be sure to recommend you if I am asked. Data Doctors wanted money to bring the drive you for them. Lol. Thank you. You guys have my business if I should need you.

- Bob Butler

In the past 9 months we have had the pleasure to use technology and services of on two separate occasions. Each time our data was successfully recovered up to 95% complete. From the technical service support team to the customer service support team both experiences were top notch up to 95% complete.

- Daniel J

I would like to personally thank you for the service you provided my Planning & Technology staff with the recent crisis with our police incident reporting system. It’s my understanding that you took an emergency call on a Saturday afternoon, and worked throughout the weekend and the following week attempting.

- Colonel

white check markWe do what it takes
to get the job done.

white check mark90% of data can be recovered
by our team of trained technicians.

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for immediate action.

We’re Open!

9AM to 6PM Monday to Saturday

Creative IT (UK) Ltd
Tel: 0207 394 2525
80 Willow Walk, The Willows, Unit 1
London SE1 5SY

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